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Top Dek Marine – Limited 5 Year Warranty On Materials
Top Dek Marine offers a 5-year Extended Limited Warranty when purchased from Top Dek Marine. This warranty includes the original manufacturer’s limited warranty (“Manufacturer Warranty”) for the first three (3) years and an extended coverage period for years four (4) and five (5) following the expiration of the Manufacturer Warranty.
Limited Warranty covers defects in workmanship and materials for (5) years from the date of shipment when installed per manufacture specifications, including coverage for delamination, excessive fading (with exceptions), color bleeding, adhesion, and light amplification, all subject to the terms and limitations of the Manufacturer Warranty.
What is covered:
Adhesion – This limited warranty covers the adhesion onto non-porous surfaces, such as fiberglass and aluminum, when installed by a certified full-service dealer. Adhesion warranties cover 100% of material cost for 0-1 years upon installation for specific pads that have adhesive issues. Years 2-5 will be discounted at 50% from retail pricing.
Light Amplification – may distort or fade materials when exposed to temperatures exceeding 180° F. Reflection of sunlight from surfaces adjacent to the materials may create a supercharge “laser beam-like” light that will exceed maximum temperature. Top Dek will cover distorted pads 100% of the material cost, one time, for 0-1 years. Year 2-5 will be discounted by 50% of the retail price. Once light amplification is identified; the customer must work with the dealer for future resolution. Light Amplification will only be warranted one time. If suggested precautions are not taken, this could happen again.
ALL Warranty pads will be recut and sent directly to customer for installation. Warranty does not cover labor, please contact Top Dek Marine to schedule the warranty install.
What is not covered:
Expansion / Contraction – synthetic material expected to expand and contract with different climates and temperatures. Top Dek will not cover pads that have experienced expansion and contraction. Customers should expect that expansion / contraction will occur and small gaps may appear depending on atmospheric conditions.
Air Pockets – Air may become trapped under installed pads and may be
unnoticed until air begins to expand and contract. Use of a needle or small puncture will allow air to be released and pads to be adhered back to substrate.
Stains – Through extensive testing, it has been proven that tough stain items such as Sharpie markers, wood stain, fish blood, red wine and grease can be removed from Top Dek Marine Flooring. Clean with a heavy scrub brush and water/detergent mixture; citrus based
This Top Dek Marine Extended Warranty (“Extended Warranty”) is provided by Top Dek Marine, LLC (“Top Dek Marine”) in conjunction with the manufacturer’s warranty provided by HydraFoam, LLC (“HydraFoam”) and applies to marine flooring products purchased through Top Dek Marine.
Coverage Details
Year 1 100% Manufacturer
Year 2 50% Manufacturer
Year 3 50% Manufacturer
Year 4 50% Top Dek Marine Extended Warranty
Year 5 50% Top Dek Marine Extended Warranty
Claim Procedures
All warranty claims must be submitted in writing to Top Dek Marine with supporting documentation and photos of the defective material.
Top Dek Marine will review claims and coordinate with manufacture as necessary; material recuts under Extended Warranty discount will be processed through Top Dek Marine.
Approval of any warranty claim remains subject to the terms of the original HydraFoam warranty for Years 1–3.
Interpretation and Limitations
Extended Warranty coverage is separate from, and in addition to, the Manufacturer Warranty. Use of one does not preclude the other.
This Extended Warranty applies only to products purchased and installed through Top Dek Marine and is non-transferable.
Extended Warranty Terms Subject to Change. The terms, conditions, limitations, and coverage of the Top Dek Marine Extended Warranty are subject to modification at any time. The version of the Extended Warranty published at the company’s official website at the time a warranty claim is submitted shall govern and be deemed the controlling and enforceable warranty terms for that claim.